Shipping Policy

Elielim Shipping Policy

Welcome to Elielim! We strive to provide you with the best shipping experience possible. Please read our shipping policy below for details on shipping methods, delivery times, and costs.

1. Shipping Costs

  • Free Shipping: We offer free shipping on all orders, regardless of the order size or destination.

2. Delivery Times

  • United States: Orders shipped within the United States typically arrive within 5-14 business days.
  • International (Non-U.S.): Orders shipped to locations outside of the United States typically arrive within 13-20 business days.

3. Order Processing

  • Orders are processed and shipped within 1-3 business days after the order is placed.
  • You will receive a confirmation email with tracking information once your order has been shipped.

4. Tracking Your Order

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment.

5. Delivery Issues

  • If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer service team at service@elielim.com. We are here to help resolve any problems as quickly as possible.

6. Additional Information

  • Customs and Duties: For international orders, please be aware that customs and duties may apply. These charges are the responsibility of the recipient and are not included in our free shipping offer.
  • Delivery Address: Please ensure that the delivery address you provide is accurate and complete. We are not responsible for orders that are undeliverable due to incorrect address information.

7. Contact Us

If you have any questions about our shipping policy or need further assistance, please contact us:

Thank you for choosing Elielim! We appreciate your business and look forward to providing you with a smooth and enjoyable shopping experience.